What are the quality ratings for home health?

Medicare.gov provides resources to review your home health options. Honestly, it provides resources to review doctors/clinicians, hospitals, skilled nursing rehabilitation services, inpatient rehabilitation, long term care facilities, dialysis, hospice, and medical equipment suppliers using the Care Compare feature. If you haven’t reviewed it, medicare.gov/care-compare/ is a necessary stop on your web surfing today!

The quality of patient care is rated along 5 items.

Managing daily activities: Are patients getting better at walking or moving around? At getting in and out of bed? At bathing? Were functional abilities assessed at admission and discharge and included in the care plan?

Treating symptoms: Is patients’ breathing improving? Frequency of pressure ulcers/injuries that are new or worsened?

Preventing harm: Are services started in a timely manner? Are patients getting better at taking their medications correctly? Are patients getting their flu shots for the current flu season? Are physician directions being implemented timely? Are patients experiencing one or more falls with injury?

Preventing unplanned hospital care: How often are patients admitted to the hospital? Needing urgent, unplanned care in the emergency room and not being admitted into the hospital? Remaining in community after discharge from home health services? Re-admitted to the hospital for a potentially preventable condition after discharge? Admitted to the hospital for a potentially preventable condition while receiving home health?

Payment & value of care: How much Medicare spends on episodes of care at this agency?

Elite is surveyed in the state of Washington every 3 years. Our goal is to strive for continuous improvement. It is why we review areas of challenge, establish teams to work collaboratively from different perspectives, and believe in the power of trial and error until we get it right. While no agency is perfect, we think we take feedback seriously to improve the services we provide every day.