Overview
Reduce Hospital Readmissions with Remote Patient Monitoring
Located in Pittsburgh, Home Health and Hospice (AHH) provides a wide variety of care services, including skilled nursing, physical and occupational therapy, speech therapy, hospice, and more. AHH utilizes advanced technology in its clinical care programs to deliver personalized care to support patients in managing chronic diseases and recovering from an illness or surgery.
Challenge
Serving communities across western Pennsylvania, including several rural communities, AHH recognized several barriers that many of its patients face when accessing health care services, including lack of transportation, increasing cost of care, and inadequate educational resources available to patients. To address these problems, AHH launched a telehealth and remote patient monitoring (RPM) program in 2019.
However, AHH continued to face the following challenges when deploying RPM services to patients.
- Wireless Connectivity: Poor connectivity delayed the transmission of patient data and prevented the use of virtual visits meant to provide convenience to rural patients.
- Lack of Proper Educational Resources: Without educational resources available through RPM, AHH struggled to develop disease self-management skills among its chronic care patients.
- Reduce ED visits through monitoring and early community intervention.
- Clinician Buy-in: Lacking educational and clinical support from its previous telehealth and RPM vendor, AHH experienced low buy-in among clinicians, derailing program success.
Solution
In January 2021, AHH partnered with Health Recovery Solutions (HRS) to re-launch its telehealth and RPM program. Through its partnership with HRS, AHH aimed to reduce care costs leveraging virtual visits, decrease hospital readmissions and adverse outcomes with real-time biometric monitoring, and support clinicians by providing advanced training and best practices for telehealth and remote patient monitoring.
AHH experienced a seamless transition to Health Recovery Solutions, including:
Enhanced wireless connectivity through HRS’ 4G wireless capabilities and SIM card offering, allowing AHH to provide virtual visits.
Increased access to condition-specific educational resources to improve patient education and strengthen disease self-management among AHH patients.
A robust onboarding process, offering technical support, marketing resources, logistics and inventory management, clinical and reimbursement consultations, and a telehealth and RPM certification program.
The ability to personalize telehealth and RPM services through condition-specific care plans and education.
Elite Home Health & Hospice has partnered with Health Recovery Solutions to support a robust telehealth service as part of our home health service line. If you would like more information about how to access these unique services, send us an email at info@elitehhh.com
